I’m not a curmudgeon who would begrudge people their happiness. But somewhere along the line, we seem to have lost sight of the point.

A company that sees itself exclusively as an engine of commerce will naturally view its employees as little more than components of this engine.

About the process of ghostwriting "Everyone Serves:" This 348-page book was part of a multimedia campaign sponsored by Vulcan Productions, founded by philanthropist Paul G. Allen, to support the PBS series, "This Emotional Life." I produced this two-year outreach campaign for ProSocial, a social change agency hired by Vulcan, and I co-ghostwrote the first edition of this book. To create this book, I brought in veterans advocate Stephen Robinson as a volunteer advisor. He helped me shape the focus of our campaign around military families and create the structure of this book. Together, Robinson and I wrote the early drafts leading to the book's first publication. I interviewed military experts, service members, military families, and mental health professionals, and I created an advisory board of subject matter experts. To sell the book within the military, I engaged the support of the office of the Joint Chiefs of Staff at the Pentagon. Their backing helped me source and close a deal with the Department of Defense to purchase and distribute the book to military bases across the country. The overall campaign was honored with an award by the U.S. Department of Health and Human Services. "Everyone Serves" is now available on Amazon and Kindle.

There’s a middle ground between political correctness run amok and total exclusivity.

Within the $283 billion specialty pharma market, one critical but inefficient niche – specialty patient services – has become an open target for disruption.

There’s no mystery about the power of referrals for hiring physicians. The problem is that nobody seems to have a good idea about how to make their company’s referral program successful.

Robinson's work at Prudential was a remarkable example of just how creative and effective corporate philanthropy can be.

The philanthropy sector remains decentralized and analog, operating out of fear and scarcity.

The power dynamic has shifted from employers to employees, and many business owners feel stuck. Money alone isn't the answer to this problem.

We can run but not hide from the growing influence of AI in healthcare. Avoiding the inevitable march towards progress will only make our companies obsolete.

As someone who works at the nexus of technology and social change, I’m far more encouraged by the promise of the Fourth Industrial Revolution to alleviate human suffering than discouraged by its risks.

The triple bottom line (also known as 3BL, the three Ps and the three pillars) puts into concrete terms what we already know: there’s more to business than just making money.

The fact that titans of industry are now increasingly giving away such enormous percentages of their wealth to charity, and doing so while they’re alive, is remarkable.

Look around. See that roadkill everywhere? It’s dead brands that thought a celeb name was enough to catapult them to safety and riches on the other side of the road. And then BOOM. The Mack truck of reality mowed them right down.

Here’s a riddle: how can you improve your hospital’s staff coverage without hiring new employees?

The Great Resignation poses tremendous challenges to employers, spurring an intense focus on how to retain workers. If you’re an insurance broker, this historic moment offers new urgency to engage clients around untapped benefits.

The movement to reimagine the social purpose of business is accelerating at lightning speed, spinning off a renaissance of entrepreneurship that’s exhilarating to behold.

Everyone involved in running an ER thinks that they have an RN staffing problem. But what if I proposed that you take a breath, get off of the recruiting hamster wheel, and reconsider your actual need for more staff?

The crisis in healthcare recruiting is crushing providers and patients across the country. Amidst historic growth in healthcare, there’s also a historic rate of burnout and turnover.

The problem I see in the marketing landscape is that many brands treat influencers like an afterthought. Something to get around to after they’ve done their real marketing. Brands, I’m going to be that girlfriend who tells you when you have kale in your teeth. Stop treating influencers like a point of purchase impulse buy, that sample size of lip balm that you throw in the cart at the last minute.